After struggling for some time with our networking and telephony, we reached out on a high recommendation to Clear Guidance. Dustin and his team were able to quickly identify and rectify short term issues, and assisted us in planning, developing, and implementing a long term solution for our future. They are always available for any off-the-cuff questions we run into, and we are excited for both the progress made thus far and our continued partnership going forward. We highly recommend this team as you look to support and improve your company's infrastructure.
- Brek Darling, Director of Business Intelligence, DAllas TX (350 users including call center)
Voice, VoIP, UCaaS, Conferencing…what does it all mean? Clear Guidance Partners not only knows but we can help you find the solution. Like everything else we do, we start from a business perspective - how should calls come in, where should they go? Where would the company benefit from call queues or other automation? From there we can leverage the existing systems, identify and select new ones, or implement RingCentral.
Why does Clear Guidance recommend RingCentral?
The easiest to use Softphones and mobile apps
Extensive customization - call queues, interactive voice response (IVR), call trees, call flows and more
Each user gets their own dedicated voice and video conference lines, powered by Zoom
Why leverage Clear Guidance Partners for your RingCentral deployment?
Years of experience deploying RingCentral. We have setup RingCentral for every type of company from a 20 person law office to a 5000 person medical services company.
Our team has built out call flow and processes for sales teams, support desks and more.
Process first approach - before touching the technology or building a quote, we will work with your team to fully understand and map your phone requirements.
Hands on - a prevalent problem with phone system deployments is the disappearance of the team as soon as a contract is signed. We provide white glove service from the moment you start evaluating the system, all the way through deployment and user training. We’re not done until the client tells us we are.
seamlessly recreate your current Avaya configuration in the RC cloud
Avaya recently partnered with Clear Guidance, allowing clients with legacy on-premise Avaya systems to experience smooth transitions to the cloud using CGP’s years of RC experience.
